At Premium Products, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our products.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Account Information: if you create an account with us, we may collect your username, password, and other account details.
- Payment Information: when you make purchases from us, we collect payment details, including credit card information.
- Communications: records of your interactions with us, including emails, chat messages, and customer support inquiries.
b. Usage Information:
- Website and Mobile App Usage: we collect data about how you interact with our websites and mobile applications, including your IP address, browser type, and device information.
- Log Data: information about your use of our services, such as the pages you visit, the features you use, and the actions you take.
- Cookies and Tracking Technologies: we use cookies and similar technologies to collect information about your browsing activities.
c. Information You Provide Voluntarily:
- Surveys and Feedback: when you participate in surveys, provide feedback, or submit reviews, we collect the information you provide.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide our products and services to you.
- To process and fulfill your orders.
- To personalize your experience and improve our products and services.
- To communicate with you, including sending promotional materials and updates.
- To respond to your inquiries and provide customer support.
- To analyze and monitor usage patterns and trends.
- To protect the security and integrity of our services.
- To comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: third-party service providers who assist us in delivering our products and services.
- Business Partners: companies we partner with to offer joint promotions or services.
- Legal and Regulatory Authorities: as required by law or to protect our rights and interests.
- Affiliates: other companies in our corporate group.
4. Your Choices and Rights
You have certain rights concerning your personal information, including the right to access, correct, or delete your data. You may also have the right to opt out of marketing communications and cookie tracking. To exercise your rights or for any privacy-related inquiries, please contact us at info@premiumproducts.net.au.
5. Security
We take reasonable measures to protect your information from unauthorized access and disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee the security of your information.
6. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting a notice on our website or through other means.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Premium Products
Address: 52 Bernborough Avenue 52,
Cranbourne, West Victoria - 3977, Australia
Email: info@premiumproducts.net.au
Phone: + 61 4910626511
By using our services, you agree to the terms of this Privacy Policy.
Effective Date: September 25, 2023